Still working around
what’s not working in your business?

Hand it off and we'll solve it in one day.

Handed Off helps businesses fix what's stuck, messy, unclear, overdue, or not working without hiring another person, sitting through weeks of meetings, or letting the same issue keep slowing your growth.

Think: clunky systems, messy operations, overdue priorities, half-built ideas, unfinished launches, unclear service packages, and customer experience gaps.

One or more of these may be quietly holding back your business growth. Handed Off helps you identify what’s not working, build the right solution, and get it executed fast.

Schedule your offload call

Not sure where to start or what to hand off? That’s exactly what the Offload Call is for.

what's in the way of your growth

Every business has something everyone keeps working around.

It may not be loud enough to shut the business down, but it’s costing you every time your team has to work around it.
‍
Sometimes it's:

The process that slows everyone down

The system that only works because one person knows the workaround

The service or package you keep meaning to clean up before you sell it again

The growth idea, sales push, or new direction you keep meaning to turn into a real plan

The client experience that gets the job done, but feels harder than it should

The internal mess that keeps creating extra questions, extra steps, and extra decisions

So it keeps gets pushed to the back of your list.
Not because it doesn't matter.

But because you’re busy serving customers, managing people, answering questions, putting out fires, and trying to keep the business moving.

And the longer it sits, the more it costs you in time, energy, revenue, and mental bandwidth.

That’s what Handed Off was built for.

Schedule Your Offload Call

women working on their idea execution plans

this is not task help

This is not for random to-dos. It’s for the business problems behind them.

Handed Off is for the work that needs thinking, sorting, deciding, and doing, not just checking boxes.

This is not for handing over a disconnected list of errands, admin tasks, or busywork. It’s for the important parts of the business that keep creating more work because no one has had the time, space, or outside perspective to solve the real issue underneath.

You’re not hiring an extra set of hands.

You’re bringing in fresh eyes, creative problem-solving, and focused execution to understand what’s actually wrong or not growing in your business, shape the right fix, and get it done.

Schedule Your Offload Call

a simple process for getting the right thing handled

How It Works

You bring what's stuck, messy, unclear, or overdue. We define it, scope it, solve it, and hand it back completed.

Schedule Your Offload Call

You do not need to have it all figured out. We use this conversation to figure out what is actually stuck or not working, what needs to happen next, and what your Handed Off Day should accomplish.

Get Your Turnaround Plan in 48 Hours

Within 48 hours of your Offload Call, you’ll receive a proposal outlining your turnaround plan: exactly what we'll handle, how we'll handle it, the invoice, and agreement all in one document, ready to sign. If your issue needs more than a day, we’ll recommend the right Handed Off container: Week, Month, or Quarter.

The Handoff Begins

We work heads down, with our full attention dedicated to your handoff from start to finish. We focus on solving the defined issue and creating the agreed-upon fix, plan, structure, tool, workflow, or strategic output.

Consider It Handled

Your handoff wraps with a live Handled Meeting where we walk you through what was done, hand over everything we created, and make sure you know how to use it and what happens next.

what businesses typically hand off

Bring us the thing you keep meaning to fix, figure out, clean up, or move forward.

If something in the business keeps creating confusion, delays, extra work, missed revenue, or too many “we need to fix that” conversations, bring it to your Offload Call. Here's how that usually shows up:

Operations & Systems

Clunky systems, broken processes, scattered information, repeat questions, internal workflows, or things that only work because one person knows the workaround

Customer Experience

Messy onboarding, confusing communication, service gaps, clunky handoffs, follow-up problems, or customer-facing moments that feel harder than they should

Sales & Growth

A service, package, or pricing structure that needs to be cleaned up before you sell it again, a growth idea that needs a real plan, a sales push you haven’t had time to build, or a new direction that needs structure

Projects, Ideas & Decisions

Stalled projects, half-built ideas, overdue improvements, scattered notes, unfinished plans, or business decisions you keep pushing off because no one has had time to sit with them properly

You don’t need to know exactly where your issue fits before you book.
It doesn’t need to be perfectly packaged, clearly named, or neatly organized.
We’ll get that clarity together during your Offload Call.

Schedule Your Offload Call

why we can accomplish so much in one day

Some problems don’t need months.
‍They need focus.

Most business issues drag on because they’re handled in tiny pieces between customers, staff questions, inbox fires, and daily operations.

‍Handed Off creates a focused container around one clear issue so it can finally get the attention, decisions, and execution it needs.

If your issue needs more than a day, we’ll tell you during your Offload Call and recommend the right Handed Off option.

Schedule Your Offload Call

What Getting It handled Looks Like

Different clients. Different industries.
Same result: something important gets handled.

A Handed Off Day can turn the thing you’ve been working around into a clear plan, cleaner system, stronger direction, or solution your business can actually use.

Here’s what that can look like:

A service-based business owner needed clarity on the direction of their growth:
‍Delivered a financial plan, a 12-month growth strategy, and a 90-day action plan.

A children’s brick-and-mortar retailer needed to optimize operations:
Flew out, audited the business, and delivered an action plan within 24 hours.

A business leader was suddenly dealing with a serious health crisis and needed a custom system built:
‍Built a fully automated Airtable system to manage doctors, symptoms, test results, and medications so he could focus on getting better.

A public health executive wanted to transition into the beauty marketing industry:
Created her brand strategy, business strategy, and service offering, creating an entirely new lane in the beauty industry that didn’t exist before her.

None of these Clients had a perfectly defined project when they booked the Offload Call. They came in knowing something important could not keep sitting.

Schedule Your Offload Call

real results from real handoffs

In Their Words

From clearer operations to stronger positioning, here’s what happens when important work finally gets handled.

Kali G.

Wellness Retail Business Owner

Double-digit sales growth and clearer day-to-day decisions

“DeAnna is a genius at creating and sharing the MOST useful documents that have completely re-defined how I manage the business day-to-day and make all decisions. In working with DeAnna, we have not only set up a solid foundation for operating our business, but we have seen double-digit sales growth and most importantly, as the founder and CEO, I now have that Billion-dollar brand mindset when making any and all decisions related to the business.”

Chizi U.

Tech Founder

A stronger pitch that helped raise $120K

“DeAnna's refining of our pitch deck and developing of our ability to speak clearly on the impact of our solution helped us raise $120K shortly afterwards. The depth and breadth of her knowledge shocked us a few times, and to back it up she was able to provide targeted connections to individuals within her network. Our institutional investors made a pointed remark on her involvement with us; it strengthened their investment rationale in our company.”

Stephanie H.

Career Development Coach

A brand direction that finally clicked

“Where can I start? DeAnna and her team are incredible. They are responsive, kind, knowledgeable. They worked with me through my indecision. This was my first re-brand, and at many points, I didn't know what I wanted to how to communicate it. This may sound strange, but I believe they saw my brand clearer than I did. I am beyond happy with my website and brand guide, but even more so with the experience. Truly grateful I invested!”

Turnaround plan delivered in 48 hours

The thing slowing you down, handled.

In 48 hours, you will know exactly what it will take to get it handled.

Start with the Offload Call. We’ll help you sort through what’s stuck or not working, then send a clear proposal outlining what we’ll handle, how we’ll handle, and what it will take to get started.

Schedule Your Offload Call

meet deanna

Why I Built Handed Off

Handed Off was built from both sides of my experience: over a decade as a small business owner and a 14-year corporate career leading strategy, innovation, and execution across Fortune 500 companies.

In corporate, I was often the person thinking beyond the edges of my role to help move important work forward. I could see how the customer experience connected to operations, how strategy connected to execution, how one stalled decision could slow down five other parts of the business, and how many “simple” projects were actually sitting across multiple people, teams, and priorities.

That experience showed me something I kept seeing again and again:
‍
Businesses do not always need more ideas, more meetings, or even more people.
They need a better way to solve and execute the work that sits too long because it does not fit cleanly into one role, one department, one task list, or one person’s already-full plate.

Then I saw the same pattern as a small business owner, just with less layers and a lot more pressure.

The work that sits too long almost always lands back on the owner. Not because the owner should be the one to solve it all, but because they are often the one close enough to see the whole picture.

That is why Handed Off exists.
‍
Most business support falls into one of two buckets: advice without execution or execution without strategy.
Handed off was built for the space in between.

We step into what is stuck or not working, understand it quickly, bring fresh strategic and creative thinking to the problem, and create the solution, without turning it into a long consulting engagement or handing you another plan to implement alone.‍

The goal is not to leave you with more to do. The goal is to hand the work back done.

Start With The Offload Call

DeAnna McIntosh - Intrapreneurship, Creativity, Innovation Expert

DeAnna McIntosh, Idea-to-Execution Strategist

what it's costing you

The longer you work around this, the more expensive it gets.

It may not feel like a crisis because customers are still being served, the team is still showing up, and the business is still running. But every workaround pulls time, energy, and attention from somewhere else.

Your team keeps asking the same questions. Customers hit the same confusing part of the experience. You keep re-explaining a process that should already be clear.

A service, sales push, or growth idea keeps getting delayed. And the owner is still the person holding the whole thing together.

‍After a while, the workaround becomes part of how the business runs.

That’s when the workaround starts costing more than the fix.
You don’t have to keep working around it.

schedule your offload call

FAQ

A few common questions:

Do I need to come knowing exactly what I’m handing off?

No. You can come in with a messy issue, a half-built idea, a broken process, or something in the business you know needs attention but have not fully sorted out yet. The Offload Call is designed to help us get clear on what’s actually stuck or not working, what needs to happen next, and what your Handed Off Day should solve.

What happens on the Offload Call?

Your Offload Call is a focused conversation to understand the full picture, identify what’s not working, and decide what needs to happen next. We’ll look at what you’ve already tried, where things are getting stuck, and what outcome would be most useful so we can shape the right handoff.

What if I'm not sure whether my issue is the right fit?

That is exactly what the Offload Call is for. You do not need to know whether it is an operations, customer experience, sales and growth, project, or strategy issue before you book. We’ll look at what’s happening and determine whether Handed Off is the right structure to solve it well.

What kinds of businesses is this best for?

Handed Off is best for small to midsize businesses in any industry that have something important sitting too long because it needs both thinking and execution to move. It is especially helpful for owner-led businesses and growing teams where the work keeps landing back on the owner, getting passed around, or being worked around because no one has had the time or ownership to solve it.

What will I walk away with?

That depends on what you hand off, but every Handed Off Day is designed to create something clear, useful, and ready to use. That may include a cleaned-up process, customer experience map, workflow, internal guide, growth plan, service structure, decision framework, strategic plan, organized system, or another agreed-upon solution.

What if my issue is bigger than a day?

If we determine during the Offload Call that your issue needs more than one day to solve well, we’ll recommend the right Handed Off option. This page features the Handed Off Day, but Week, Month, and Quarter handoffs are available for larger or more complex work.

Is this for admin work or task support?

No. Handed Off is not for admin tasks, random to-do lists, errands, or work that can be handed off without much thought. It is for the important business issues that need thinking, sorting, deciding, and doing, not just checking boxes.

Do you actually execute, or just advise?

Both, and that is actually the whole point. Handed Off is built for the space between advice without execution and execution without enough thinking. We bring strategy, structure, creative problem-solving, and focused execution so the work gets handed back done, not just explained.

Can you give me an example of someone who did not come in with a clear handoff?

Yes. A photographer came into an Offload Call ready to walk away from her business because she thought the business itself was the problem.By the end of the call, we realized the stronger move was not to quit. It was to shift her positioning and business model from consumer photography to B2B headshot activations for corporations, conferences, and events.The call helped clarify the real issue, and her Handed Off Day was used to build the strategy around that new direction and begin execution.

How much does a Handed Off Day cost?

Pricing is included in your proposal after the Offload Call. Because each handoff is scoped around what needs to be solved, you’ll receive a clear turnaround plan with the investment, invoice, and agreement before anything begins.

Still working around
what’s not working in your business?

Hand it off and we'll solve it in one day.

Every business has something everyone keeps working around.